AvisPlus Product Options v2
  • Get started!
    • Key Terminology Simplified
      • Avis Options and variants
      • Option Set
      • Option template
      • Option Set template
      • Option type
      • Option name
      • Label on Product
      • Label on Cart
      • Option value
      • Add-on product (Add charge)
      • Bundle variant
      • Conditional logic
      • Option URL
      • Tooltip
      • Help Text
      • Placeholder Text
      • Option widget
    • Option Types
      • Single line text
      • Multiple-line text
      • Number
      • Datetime
      • Email
      • Phone
      • Font Selector
      • Color Picker
      • File Upload
      • Switch
      • Quantity
      • Hidden field
      • Color swatch
      • Image swatch
      • Radio button
      • Checkboxes
      • Button
      • Dropdown menu
      • Color dropdown menu
      • Image dropdown menu
      • Combo box
      • Option Group
      • Space
      • Paragraph
      • HTML
      • Heading
      • Divider
      • Pop-up
      • Size chart
    • Activate App
  • User guide
    • Create Avis Option Set
      • Avis Option Set Template
      • Avis Option Template
    • Change product image upon option selection
    • Translate Avis options
    • Customize Shopify Option
    • Add Charge for an option value
      • One-time add charge feature
      • Add-charge by Quantity
      • Add-charge by Character
      • Hide Add charge product from Storefront
      • Hide Add charge product from Search bar
      • Hide Add charge product from 'Related Products' section
      • Hide Add charge product from Google Search
    • Add Bundle for an option value
    • Conditional Logic (Avis and Avis)
      • Conditional Logic (Avis and Shopify)
    • File Upload for Customers
      • File Upload Advanced Options
    • App Settings
      • Avis Option Settings
      • Shopify Option Settings
    • App Design
      • Avis Option Design
      • Shopify Option Design Library
    • OPTION URL feature
    • Import/Export Option Sets
    • Shopify Point Of Sale (POS) integration
    • Customize tooltip
    • Delete Span tags around the Add charge
    • Changing the option position on the Product page
      • Getting the HTML element
      • Reposition Avis options in EComposer Landing Page Builder
  • Subscription and billings
    • Pricing plans
    • How to Upgrade Your Plan
    • How to Cancel Your Subscription
  • Frequently Asked Questions
    • The differences between "Avis Option" tab and "Shopify Option" tab
    • How can I reposition Avis Options on Product Page?
    • What to do if Avis options aren’t visible on Product Page?
    • How can I set up Conditional Logic for options?
    • How can I add a charge to an option/ a variant?
    • Why aren't the option's Add charge included in Orders?
    • How can I show Avis Options on Packing Slips?
    • How can I show Avis option on Order confirmation Email/Order invoice/New order?
    • How can I show Avis option on Shipping Confirmation Email?
    • Can I add bundling products with the app?
    • Does the app work with Shopify Online Store 2.0?
    • Will the app slow down my website?
    • What happens if I uninstall the app, and how does it affect my store?
  • support and features request
    • 📩Contact Us
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On this page
  • 🔽 How to Cancel Your Subscription
  • 💰 Shopify App Credit Refund
  • ❗ Important Notes
  • 💬 Need Assistance?
  1. Subscription and billings

How to Cancel Your Subscription

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Last updated 3 months ago

If you no longer need a paid plan for AvisPlus Product Options, you can cancel your subscription anytime by switching back to the FREE plan. Your current subscription will be canceled immediately, and no further charges will occur.

💡 If you cancel before your billing cycle ends, Shopify will automatically calculate and process a refund for the unused portion of your subscription as app credit. This credit can be used toward future Shopify app charges.

🔽 How to Cancel Your Subscription

Step 1: Open Your Subscription Settings

  1. Log in to your Shopify Admin Panel.

  2. Go to Apps > AvisPlus Product Options.

  3. Navigate to the Pricing tab.

Step 2: Switch to the FREE Plan

  1. Locate the FREE Plan and click Select.

  2. Your paid plan will be canceled immediately.

✅ Your subscription is now canceled, and you will not be charged further.

💰 Shopify App Credit Refund

  • Automatic Refund Calculation: Shopify will determine the unused portion of your subscription and issue a refund in the form of app credit.

  • Usage of App Credit: This credit can be applied to future Shopify app charges.

  • Processing Time: The refund may take a few days to appear, depending on Shopify’s processing time.

❗ Important Notes

  • Immediate Effect: Switching to the FREE plan cancels your paid subscription immediately.

  • Billing: No further charges will occur after cancellation.

  • Feature Availability: Paid plan features will no longer be accessible after canceling.

💬 Need Assistance?

If you have any questions about canceling subscription or refunds, our 24/7 support team is here to help!

📩 Live chat support in the app 📧 Email us at help@avisplus.io

We appreciate having you as a user and hope to see you again in the future!