What to do if Avis options aren’t visible on Product Page?
If you find that the option set is not showing up on your storefront, please check the following points:
App activation: Ensure that the Product Options Variant Option app is activated on your theme. To do this, kindly check:
The dashboard to verify that the app is activated.
The Setting from the Avis option tab to verify that the Avis app is ON
Option set application status: Confirm that your options set is correctly assigned to your test product(s).
Add to Cart button status: Ensure that the "Add to Cart" button is enabled in your theme settings. To verify this, open your theme editor and navigate to the Product Template section. From there, check that the "Buy button" is activated.
If you have already checked the above 3 points, and your option set is still not appearing on the product page, it is possible that:
(1) There might be a conflict between the app and your theme
(2) You have installed and enabled multiple product options apps simultaneously
(3) There is a conflict with another existing app in your store. (If apps use the same resources, it often causes conflicts.)
In such cases, please reach out to us for assistance. You can send your request to our email ([email protected]) or message us through in-app Live Chat.
Our support team will be happy to assist you in resolving any conflicts or issues.
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