AvisPlus Product Options v2
  • Get started!
    • Key Terminology Simplified
      • Avis Options and variants
      • Option Set
      • Option template
      • Option Set template
      • Option type
      • Option name
      • Label on Product
      • Label on Cart
      • Option value
      • Add-on product (Add charge)
      • Bundle variant
      • Conditional logic
      • Option URL
      • Tooltip
      • Help Text
      • Placeholder Text
      • Option widget
    • Option Types
      • Single line text
      • Multiple-line text
      • Number
      • Datetime
      • Email
      • Phone
      • Font Selector
      • Color Picker
      • File Upload
      • Switch
      • Quantity
      • Hidden field
      • Color swatch
      • Image swatch
      • Radio button
      • Checkboxes
      • Button
      • Dropdown menu
      • Color dropdown menu
      • Image dropdown menu
      • Combo box
      • Option Group
      • Space
      • Paragraph
      • HTML
      • Heading
      • Divider
      • Pop-up
      • Size chart
    • Activate App
  • User guide
    • Create Avis Option Set
      • Avis Option Set Template
      • Avis Option Template
    • Change product image upon option selection
    • Translate Avis options
    • Customize Shopify Option
    • Add Charge for an option value
      • One-time add charge feature
      • Add-charge by Quantity
      • Add-charge by Character
      • Hide Add charge product from Storefront
      • Hide Add charge product from Search bar
      • Hide Add charge product from 'Related Products' section
      • Hide Add charge product from Google Search
    • Add Bundle for an option value
    • Conditional Logic (Avis and Avis)
      • Conditional Logic (Avis and Shopify)
    • File Upload for Customers
      • File Upload Advanced Options
    • App Settings
      • Avis Option Settings
      • Shopify Option Settings
    • App Design
      • Avis Option Design
      • Shopify Option Design Library
    • OPTION URL feature
    • Import/Export Option Sets
    • Shopify Point Of Sale (POS) integration
    • Customize tooltip
    • Delete Span tags around the Add charge
    • Changing the option position on the Product page
      • Getting the HTML element
      • Reposition Avis options in EComposer Landing Page Builder
  • Subscription and billings
    • Pricing plans
    • How to Upgrade Your Plan
    • How to Cancel Your Subscription
  • Frequently Asked Questions
    • The differences between "Avis Option" tab and "Shopify Option" tab
    • How can I reposition Avis Options on Product Page?
    • What to do if Avis options aren’t visible on Product Page?
    • How can I set up Conditional Logic for options?
    • How can I add a charge to an option/ a variant?
    • Why aren't the option's Add charge included in Orders?
    • How can I show Avis Options on Packing Slips?
    • How can I show Avis option on Order confirmation Email/Order invoice/New order?
    • How can I show Avis option on Shipping Confirmation Email?
    • Can I add bundling products with the app?
    • Does the app work with Shopify Online Store 2.0?
    • Will the app slow down my website?
    • What happens if I uninstall the app, and how does it affect my store?
  • support and features request
    • 📩Contact Us
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  1. Frequently Asked Questions

What to do if Avis options aren’t visible on Product Page?

PreviousHow can I reposition Avis Options on Product Page?NextHow can I set up Conditional Logic for options?

Last updated 3 months ago

If you find that the option set is not showing up on your storefront, please check the following points:

  1. App activation: Ensure that the Product Options Variant Option app is activated on your theme. To do this, kindly check:

  • The dashboard to verify that the app is activated.

  • The Setting from the Avis option tab to verify that the Avis app is ON

  1. Option set application status: Confirm that your options set is correctly assigned to your test product(s).

  1. Add to Cart button status: Ensure that the "Add to Cart" button is enabled in your theme settings. To verify this, open your theme editor and navigate to the Product Template section. From there, check that the "Buy button" is activated.

If you have already checked the above 3 points, and your option set is still not appearing on the product page, it is possible that:

(1) There might be a conflict between the app and your theme

(2) You have installed and enabled multiple product options apps simultaneously

(3) There is a conflict with another existing app in your store. (If apps use the same resources, it often causes conflicts.)

In such cases, please reach out to us for assistance. You can send your request to our email (help@avisplus.io) or message us through in-app Live Chat.

Our support team will be happy to assist you in resolving any conflicts or issues.